Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make purchases on our website, www.solamans.co.uk (referred to as the "Site"). Please take the time to carefully read and understand this Privacy Policy. By using our Site, you are agreeing to the terms of this Privacy Policy. If you do not agree, please cease using our Site immediately.

Personal Information We Collect

When you visit our Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and cookies stored on your device. As you navigate the Site, we collect information about the specific web pages or products you view, the sources that referred you to the Site, and how you interact with the Site. This information is referred to as "Device Information."

We use various technologies to collect Device Information:

  • "Cookies" are data files placed on your device, often with an anonymous unique identifier. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
  • "Log files" record actions on the Site, including your IP address, browser type, Internet service provider, and timestamps.
  • "Web beacons," "tags," and "pixels" are electronic files that capture browsing behavior.

Additionally, when you make a purchase or attempt to do so through the Site, we collect specific information from you, including your name, billing address, shipping address, payment information (such as credit card numbers via methods like PayPal, Klarna, Apple Pay, and bank transfers), email address, and phone number. This information is referred to as "Order Information."

When you sign up for our email subscription service, we collect personal details such as your name and email address. Throughout this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed on the Site or over the phone. This includes processing payments, arranging shipping, and providing invoices and order confirmations. Additionally, we use Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertisements about our products or services based on your preferences

Device Information is used to help identify potential risks and fraud (such as IP addresses) and to enhance and optimize our Site. We generate analytics to understand customer behavior and interactions, as well as to evaluate the effectiveness of our marketing campaigns.

Sharing Your Personal Information

We share Personal Information with third parties to assist us in utilizing your Personal Information as described above. For instance, we use BigCommerce to power our online store. You can learn more about how BigCommerce handles your Personal Information at https://www.bigcommerce.co.uk/privacy/. We also employ Google Analytics to gain insights into how customers use the Site. To learn about Google's use of your Personal Information, visit https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We share your Personal Information (including name, delivery address, phone number, and email) with product suppliers for shipping and delivery purposes. For details about how our suppliers handle your information, visit the following links:

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioral Advertising

We use Personal Information to deliver targeted advertisements or marketing communications that may interest you. To learn more about targeted advertising, visit http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising through the following links:

Do Not Track

Please note that we do not alter our data collection and use practices in response to Do Not Track signals from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. If you wish to exercise this right, please contact us using the information below. We process your information based on contracts we may have with you or our legitimate business interests. Please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records following purchases through the Site or over the phone unless you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us via email at support@solamans.co.uk or by mail at the address provided below:

Solamans Outdoor LTD

[Re: Privacy Compliance Officer]

68, Briar Way, Skegness, Lincs, PE25 3QA